Libby Jacket

Libby is an expert information technology trainer with over 18 years’ experience in developing and delivering computer applications training programs.

Libby’s delivery style is supportive and encouraging and she facilitates a variety of public and customised training courses that include one-on-one and small group training, seminars, workplace roving training and providing post training support.


With over 18 years of experience in training, Libby is highly skilled in these areas:

  • Office 365
  • Excel 2007 to 2013
  • Word 2007 to 2013
  • Lotus Notes
  • Outlook 2007 to 2013
  • Access 2007 to 2013
  • PowerPoint 2007 to 2013
  • Publisher 2007 to 2013
  • Time Management
  • Improving Productivity using Outlook/Lotus Notes
  • Writing Effective Emails


Recently Libby has developed and delivered Office 365 materials to a number of organisations.  Along with Libby’s strong background in Learning and Development, she has experience working in administrative roles. She has developed documentation and trained with the Department of Defence, specifically working in the Area Health Service.

Libby has developed and maintained numerous instructional design and training packages, user guides and procedural documents for various clients and is able to bring her vast workplace experience to every learning project.

As part of her professional development, Libby has also completed courses in writing course materials and accelerated learning techniques.


  • Certificate IV in Training and Assessment